Free standard shipping - How do I get it?
- US orders over $60 get free standard shipping.
- Occasionally we run a really great free shipping promotions. Join our mailing list to get these deals sent right to your inbox!
When will my order ship?
Your order is hand-printed by real people. The printing process takes 2 to 3 business days before we ship it to you.
Where are my orders being shipped from?
Your order will be shipped either from our US or European warehouse. Order routing happens automatically so the branch that's the best fit will fulfill your order. We'll route orders with the goal of getting your order to the destination the fastest.
When will I get my orders?
Depending where you are we ship differently.
- US standard domestic shipping takes 5 to 8 business days (2 to 3 business days for us to print by hand, plus 3 to 5 business days to ship).
- Rest of the world standard shipping takes 1 to 3 weeks (including 2 to 3 business days for us to print by hand).
- We do offer expedited shipping options. More details at checkout.
Are there additional international shipping fees?
International shipments may incur duties, taxes, or customs fees. For each country the policy is different, and the fee is usually based on a variety of factors like weight, value, and size. This is beyond our control and we can't take responsibility for these fees.
Why didn't I receive my order?
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If you placed an ordering shipping to the US more than 10 days ago or an international order more than 30 days ago, contact customer support at email@example.com noting your order number. We'll see what can be done.